At Similar Ground, we value your support deeply and don’t take it for granted. Here is our promise to you:

1. We promise to respect you and your choices.
   We will never pressure you to give us donations. If you decide to stop donating, we will respect your decision. We follow the highest standards of fundraising, including protecting vulnerable people.

2. We promise to keep your information private.
   Your contact details are safe with us. We will never share or sell them to anyone. We will only contact you if you agree and give us permission.

3. We promise to keep your payments secure.
   When you donate online, you will use a secure payment system. We won’t store or see your card or bank details. If you donate by phone, we will securely destroy your card details once the payment is done.

4. We promise to keep you informed and inspired.
   We will share updates through our website, newsletters, and social media to show you how your donations are making a difference in the lives of children and youth.

5. We promise to stop updates if you ask us.
   If you no longer want to receive updates, you can unsubscribe at any time using the link in our emails. You can also contact us to let us know.

6. We promise to thank you.
   We will always acknowledge and thank you for your generosity.

7. We promise to listen and improve.
   If we make a mistake or fall short, we are sorry. We value your feedback and will do our best to fix it. Please share your concerns by emailing us at ask@similarground.org or calling us at +256 709616025

Thank you for standing with us to create a better future for children and youth in Bidibidi.