Similar Ground privacy policy

Similar Ground is committed to protecting our donors and visitor’s privacy and security online and offline. This Privacy Policy describes Similar Ground online and offline information management practices.

The purpose of this policy is to ensure that all similar Ground Staff are informed about personal data and their responsibilities for the proper collection, handling and storage of personal data to ensure the safeguarding of personal information. Right to Play is committed to processing data in accordance with its responsibilities under current legislative compliance acts and applicable industry governance compliance programs and best practices including, but not limited to, PIPEDA (Personal Information Protection Electronic Documents Act), PHIPA (Personal Health Information Protection Act), PCI DSS (Payment Card Industry Data Security Standard) and GDPR (General Data Protection Regulation).

The following Privacy Policy sets forth our understanding with you on the collection, use and protection of Information. Please read the entire Privacy Policy.


Visiting Our Website

You can browse our website anonymously without identifying yourself during your visit. We will obtain information that personally identifies you when you specifically choose to provide it. For example, during your visits to our websites, you may request information, contact us, make donations, or purchase our products or services. You will then need to give us certain personal information just as you would if you were communicating with us in person, by mail or by telephone. Be assured that we maintain electronic security safeguards to help protect personal information about our donors that we obtain via the internet and offline. Your use of the website constitutes your consent to all the terms & conditions and privacy policy (as amended from time to time) and you shall be bound by the same


An individual’s consent is required regarding the collection and proposed use of personal information when information is collected. Consent can be either express or implied and can be provided directly by the individual or by an authorized representative. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from an individual’s action or inaction. An individual’s consent is required before confidential information is released to outside parties.

How We Collect Information Online

When you visit our website, we may ask you to complete a survey, answer simple questions or make a donation. These may include questions such as where you live, your e-mail address and your interest in receiving e-mails from us. We collect this information so that we can determine what kinds of products and services are of most interest to you. From time to time We may offer contests, or other promotions. If you participate in a contest, or other promotion on our site, you will most likely be asked to provide personally identifiable information about yourself, such as your name, age, address and/or email address. Please review the terms applicable to the particular contest, or other promotion, as they may contain important information about how we use your personally identifiable information. To the extent that such terms conflict with this privacy policy, the rules particular to the contest, or other promotion will govern.

Limited Use, Disclosure and Retention

Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfilment of those purposes.



Personal information shall be as complete, accurate and up-to-date as possible. Donors are encouraged to review, correct and update personal information.

Online Tracking

We and our service providers may use “cookies” or “similar technologies” on our website to track activity and transactions on an individually identifiable basis if you apply for or use of our product or service online. We may use identification information we collect in order to protect against actual or potential fraud. In order to constantly improve our website and better serve our donors online and offline, we may use various tracking methods (such as cookies and other technologies, etc.) to gather information about site visitors’ browsing activities.

Server log files: Your Internet Protocol (IP) address is logged in our server log files along with other information about your activity on our site. We use your IP address for purposes of calculating site usage levels, helping diagnose problems with our servers, and generally administering the site. Collecting IP addresses is a standard practice on the Internet.

While you are browsing through the Site, the Site’s operating system may automatically record some general information (“General Information”) about your visit such as (The General Information is not Personal Information):

The date and time you visit the Site, along with the address of the previous website you were visiting, if you linked to us from another website

The type of browser you are using (such as Internet Explorer version ‘X’)

Cookies and similar technologies:

A cookie are a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies can be used by web servers to identify and track users as they navigate different pages on a website to understand the areas in which they show interest and identify users returning to a website.

Types of Cookies
Cookies can be set to expire: on a specified date after a specific period of time when a transaction has been completed or when a user turns off his/her browser.

  • A cookie that is erased from memory when a visitor’s browser closes is called a “session” cookie. Cookies that expire based on a time set by the Web server are called “persistent” cookies.
  • Persistent cookies may be used in some cases, for example, to recognize when a visitor returns to a website. The web browser will send the cookie information from the initial visit back to the website. This is useful to the visitor if he or she has established a password at a particular website and wants to be identified by that site to perform a function or transaction.
    The information generated relating to our website is used only to create reports about the use of our website.

Refusing Cookies on our Websites

Donors or visitors may choose not to accept cookies. Your web browser may alert and permit you to refuse cookies. When you receive an alert, you may choose at that time to refuse that cookie. If the use of cookies is a concern to you, then please make sure your browser has this capability, and that you set your browser to alert you accordingly. Newer browser versions allow you to be alerted or to automatically refuse cookies. You may need to download a more current version of your web browser from your service provider in order to obtain this option. Note: Some product features and services provided by Similar Ground require you to accept a cookie in order to be able to use the particular functionality or service. These cookies are used to establish a link between the user and the application server. The cookies contain unique session IDs, and no other data is stored on the cookies.

To browse anonymously, you may set your browser to disable cookies or delete cookies or you can use “incognito” mode to remove cookies immediately after browsing. If you block or delete cookies, you will not be able to use all the features or it may have a negative impact on the usability of many websites.

How We Protect Our Donors Information

We takes a number of steps to protect the privacy of information obtained from our donors. In accordance with our privacy policy, when donors to our websites, provide personal information like bank account number, credit or debit card number, in combination with any required security code, access code, or password that would permit access to an individual’s financial account, these details are NOT stored with and by Similar Ground (including our servers) and this information is not accessible to any of our employees or contractors. However, this information will be passed or supplied to our banking partners directly by encrypting and protecting using Secure Socket Layer (SSL) protocol.

Profile Information like individual’s first name or first initial and last name in combination with any one or more of the following data elements are only disclosed to our employees and organisations with restricted access to their employees and contractors, who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

We will not sell, share or trade our donors’ names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations. This policy applies to all information received from donors, both online and offline, on any Platform (“Platform”, includes our website), as well as any electronic, written, or oral communications.

To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary for processing the donation. When we provide business partners with donor information in order to fulfil requests, we require that these parties agree to process such information on our instructions and with appropriate confidentiality and security measures. Additional disclosure may be made to other parties as required by law.

We keep information under physical, electronic and procedural controls that comply with federal standards. These controls help keep information from being changed or destroyed. We take appropriate security measures to protect against unauthorized access to data. These measures include internal and external reviews of our data collection, storage, and processing practices and security measures, including physical security measures to guard against unauthorized access to systems where we store our donor’s personal data. For example, if you make a donation by credit card, certain personal information may be supplied to our bank partner for purposes of processing a credit card transaction.

Similar Ground is not responsible if your information is leaked from somewhere else or available in public domain


Donors who request that their name and/or the amount of the gift not be publicly released shall remain anonymous.


Upon request, individuals shall be given access to the information in their donor record.

E-mail Communications

If you choose to send us an e-mail message or provide your email id on our website, we may retain the content of the e-mail, your e-mail address, and our response in order to service your needs. If you agree to receive e-mail offers or e-mail messages from Us, we may use the data that you provide to send you e-mail offers that may be of special interest to you. If you unsubscribe from these e-mail messages, you will not receive these messages from us via e-mail. Please note that some our services or online programs require a valid e-mail address in order to register and/or continue use of the service. You will receive e-mail alerts or notification messages from these programs unless you un-enrol from these services.

Similar Ground does not ask for or collect any bank account, credit card, debit card, security code, access code, password via e-mail, text or telephone.

E-mail opt Out or Unsubscribe
If you no longer wish to receive e-mail offers or solicitations from us you may unsubscribe by following the instructions in the original e-mail you received or by submitting the Unsubscribe Form given below. Unsubscribe instructions are generally located at the bottom of the e-mail sent to you by us. If you opt out of e-mail solicitations, we reserve the right to contact you via e-mail to service and maintain your user profile. For example, we may notify you about fraudulent activity, respond to any customer inquiries or requests, or alert you to website changes or outages. If you change your privacy choices, you may still get communications from us when you contact us. You may also get offers in connection with our maintaining and servicing your user account.

Links to Third Party Sites

Similar Ground is not responsible for the information practices employed by sites linked to or from our website. In most cases, links to non-Similar Ground websites are provided solely as pointers to information on topics that may be useful to the users of our website. Since third party websites may have different privacy policies and/or security standards governing their sites, we advise our site visitors and donors to review the privacy policies and terms and conditions of these sites prior to providing any personal information.

Children’s Online Privacy

Protecting children on the Internet is very important to us. For that reason, Similar Ground does not directly collect information at our websites from those we actually know are under 18, and no part of our website is intended to attract anyone under 18 years. Parents can be proactive and limit website access to their children by installing filtering software. Children’s access to the Internet can permit them to visit inappropriate websites and be exposed to unnecessary risks. The Children’s Online Privacy Protection Act (COPPA) protects children under the age of 18 from the online collection of personal information.

Learn more about COPPA at the Federal Trade Commission’s website for children’s privacy at and by viewing the link on How to Protect Kids’ Privacy Online. From time to time, we may receive personally identifiable information of children under 18 directly from such child’s parent or legal guardian. In such cases the parent and/or legal guardian provides such information in order for such child to participate in a contest or other promotion.

Updates to this Privacy Policy

We review our Privacy Policy on an annual basis or as required. Our Policy is always available at Privacy Policy. This Policy was last reviewed on August 11, 2021.

Similar Ground shall be absolutely entitled at its sole discretion from time to time to add, alter, delete or modify any of the terms and conditions contained herein. Such changes, additions, alterations, deletions or modifications shall be binding on you once you visit the Site after the Privacy Policy has been so amended.

Alerting Us to Your Privacy Choices

You may contact us to provide us with updates to your privacy choices. Also, you may tell us not to contact you. To do so, send an email to, or click on unsubscribe link under the E-mail opts Out or Unsubscribe section. Please allow four to six weeks for your request to take effect.



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Address List

  • Obongi HighWay Bidibidi Refugee settlement, Zone 5, Village 13 Yumbe
  • +256 7096160 25

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Registered charity number: ARW/000827

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